Who we are and how to contact usHeading 6

Company: Instant Trucking, Inc.
Email: info@instanttruckinginc.com
Phone: 708-929-4119
Address: 13551 Chatham St., Blue Island, IL 60406

For privacy requests, contact us using the email above with the subject line “Privacy Request.”

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Scope

This Privacy Policy applies to:

• Our website, pages, and forms (e.g., Get a Quote and Book a Call)
• Communications with us (email, phone, and messages)
• Operational information we process while coordinating shipments (e.g., dispatch communication and tracking).

Third-party links: Our website may link to third-party sites (for example, the driver application link). Their privacy practices are governed by their own policies, not ours.

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Information we collect

A) Information you provide to us

Depending on how you interact with us, we may collect:

• Contact details: name, email, phone number
• Shipment / quote details: pickup city, delivery city, commodity or container type, notes
• Messages and communications: contents of emails, call notes, and form submissions
• Newsletter/updates sign-ups: email and related preferences (if you subscribe)

B) Logistics and operations information (business-to-business)

When providing the Services, we may receive or process operational data such as:

• Shipment identifiers (e.g., container numbers, reference numbers), appointment details, delivery requirements
• Dispatch notes, communication logs, and service records
• Location/tracking information related to shipments and equipment when applicable (e.g., GPS-enabled operational updates).

C) Job applicant information

If you apply to drive with Instant Trucking, you may be routed to a third-party application platform. We may receive application-related information from that platform consistent with the application process and applicable law.

D) Information collected automatically (website usage)

When you visit our website, we (and service providers that help run the website) may automatically collect:

• Device and browser information
• IP address, approximate location (derived from IP), and timestamps
• Pages viewed, referring URLs, and interactions
• Cookies and similar technologies (see Section 7)

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How we use information

We use information to:

• Provide, operate, and improve the Services (including dispatch support, quote responses, and customer support)
• Communicate with you about quotes, shipments, service updates, and inquiries
• Maintain safety, compliance, and operational continuity (including recordkeeping and resolving disputes)
• Send newsletters or updates you request (you can opt out at any time)
• Protect against fraud, misuse, and security risks
• Comply with legal obligations and enforce agreements

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How we share information

We may share information in the following situations:

A) Service providers

We may share information with vendors that help us operate the website and Services (e.g., hosting, form processing, communications, analytics, IT/security). These providers are permitted to use information only to perform services for us.

B) Business partners necessary for service delivery

To coordinate freight moves, we may share relevant shipment/operational details with parties involved in transportation and logistics workflows (e.g., shippers, brokers, terminals/ports/rail partners, warehouses, consignees) when needed to perform the Services.

C) Job applications via third parties

If you apply through a third-party platform, information may be collected and processed by that platform. We may receive information from them as part of the hiring process.

D) Legal and safety

We may disclose information to comply with law, respond to lawful requests, protect rights and safety, investigate fraud, or enforce policies.

E) Business transfers

If we are involved in a merger, acquisition, financing, or sale of assets, information may be transferred as part of that transaction (subject to applicable safeguards).

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Cookies and similar technologies

We use cookies and similar technologies to:

• Keep the site functioning
• Understand website traffic and performance
• Remember preferences
• Support marketing and communications (where applicable)

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Your choices

• You can adjust browser settings to block or delete cookies.
• Where required, we will provide cookie controls/consent options.

Blocking cookies may impact site functionality.

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Marketing communications

If you receive marketing emails from us, you can opt out anytime by using the unsubscribe link (if provided) or by emailing info@instanttruckinginc.com. We may still send non-marketing messages (e.g., service-related communications).

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Data retention

We retain information only as long as reasonably necessary for:

• Providing Services and maintaining business records
• Meeting legal, tax, insurance, and compliance obligations
• Resolving disputes and enforcing agreements

Retention periods vary based on the type of information and why we collected it.

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Security

We use reasonable administrative, technical, and physical safeguards designed to protect information. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

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Your privacy rights

Depending on where you live, you may have rights such as:

• Access to personal information we hold about you
• Correction of inaccurate information
• Deletion (subject to legal exceptions)
• Data portability (in some regions)
• Objection/restriction of certain processing (EEA/UK)
• Opt-out of certain sharing/targeted advertising (some U.S. state laws)

How to exercise your rights

Email info@instanttruckinginc.com with:

• Your name and contact details
• The right you want to exercise
• Any relevant context (e.g., “quote form” or “newsletter”)

We may need to verify your identity before fulfilling a request.

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U.S. State privacy disclosures (including California)

A) Categories of personal information (may include)

• Identifiers (name, email, phone, IP address)
• Commercial information (shipment/quote details)
• Internet/network activity (site usage data)
• Professional/business contact information
• Geolocation (approximate from IP; operational tracking data where applicable)
• Job applicant information (where applicable)

B) “Sale” / “Share” (as defined by some laws)

We do not sell personal information for money. We may disclose information to service providers and partners to operate our business and provide Services. If we engage in sharing for targeted advertising in a way that is regulated as “sale” or “share,” we will provide required opt-out mechanisms.

C) California rights (if applicable)

California residents may have the right to:

• Know/access, delete, and correct personal information
• Opt out of “sale”/“share” (if applicable)
• Limit use of sensitive personal information (if applicable)
• Not be discriminated against for exercising rights

To submit a request, email info@instanttruckinginc.com.

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Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and update the “Effective date” above. Material changes may be communicated through the website or by other appropriate means.

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